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Customer Service Specialist

Location: San Diego, CA, United States
Job # 10130128
Date Posted: 11-09-2017
Customer Service Specialist 
Opportunity for Veterans

San Diego, CA
Full Time Direct Hire position
$22 - 23/ hour


*Fantastic Opportunity for veterans who are looking to break into the private sector and are passionate about customer service, love solving problems, and helping people.
 
Our Client-
A Fortune 500 client of ours is seeking a well-rounded customer service specialist with experience in customer service, data analysis, and problem solving/solution finding. We are looking for problem-solvers who can work independently and utilize strong listening, speaking and decision-making skills. Must be able to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds are also important.  You are open to rotating schedule according to need

Tasks and Responsibilities:
  1. You have a dynamic personality and thrive on being a solution finder for customers
  2. You are able to solve customer issues via phone, email, and online chat with top notch customer care due to your natural ability and fortune 500 level testing and training we provide
  3. Adapting to the changing needs of customers
  4. Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively, both orally and in writing
  5. Excellent customer service experience
  6. Ability to define problems collects data, establish facts, and draw valid conclusions in a fast-paced environment, based on limited information
  7. Must be able to maintain a high level of confidentiality in dealing with customer information
  8. Applying innovative solutions to various types of complaints and concerns
  9. Maintaining a professional attitude in challenging situations
Requirements:
  1. You have a background and work experience in customer service, sales, billing, supplies,
  2. Bilingual (Spanish/English) is a great bonus
  3. You are a well-trained customer/client care specialist who provides quality service and information regarding the most appropriate and cost savings programs available to inbound callers
  4. Military Veterans highly desired 
Why us?
  1. Top of the Line Benefits-100% Medical Dental, Vision Coverage
  2. Retirement & Vesting
  3. Centrally located with access to multiple freeways  
  4. Beautiful campus with countless onsite amenities, (cafeteria, coffee shop, gym, quite areas, trails)
  5. Career growth potential
  6. Stability with a recognized leader in Southern California and San Diego
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