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Credit & Collections Clerk (Business to Business Exp preferred)
Credit & Collections Clerk (Business to Business Exp. preferred)
Nashville, TN 37214
3 month contract, likely to be extended
M-F, 8:00am - 5:00pm (some flexibility)
Interview Process: Phone Screen > Onsite Interview > Decision
Targeted Start Date: ASAP
Our client, a leading healthcare company, is looking for a Credit & Collections Clerk in Nashville, TN. This will be a 6 month contract which will likely be extended.
Performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises independent judgment in obtaining payments, issuing payment plans and account resolution. Recommends support holds on delinquent accounts. Works with operations and performs high-level account management functions such as problem resolution and contract management. Requires customer tact and independent judgment. Typically requires a high school education or equivalent and working knowledge of credit and collection procedures. Previous credit and collections experience. May lead others. Heavy/inbound/outbound collection calls, notating communication with customers, assisting customers with their questions regarding their account/taking payments.
Worked in a Call Center environment with: