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Bilingual Global Site Enrollment Associate

Location: Horsham, PA, United States
Job # 11153831
Date Posted: 07-13-2018
Title: Bilingual Global Site Enrollment Associate
Location: Horsham, PA 19044
Pay Rate: $23-$26 per hour DOE + Yearly bonus
Direct Hire
Our client is a leading provider of patient recruitment solutions for the pharmaceutical industry. Their proprietary software and databases, in conjunction with their recruitment process expertise, allow pharmaceutical companies to identify qualified patients for clinical studies, and track them in the detail required to maximize enrollment.  The Global Site Enrollment Associate will support and communicate with enrollment campaigns and clinical research sites.  If you are comfortable working in rapid growth and an ever-changing environment, we would love to hear from you!
  • Assist with the planning and coordination of specific resources to communicate in increasing the enrollment and conversion of candidates for support projects.
  • Update patient statuses using client’s proprietary software.
  • Identify specific issues related to a site’s patient recruitment process.
  • Ensure sites provide timely feedback on site performances.
  • Ensure each project meets client enrollment targets.
  • Work closely with call center to coordinate site support activities. 
  • Hit monthly revenue targets for assigned projects.
  • Puts forth new ideas to increase success of patient recruitment campaigns
  • Maintains relationships with site personnel.
  • Manage multiple assignments and large task volume with accuracy and efficiency.
  • Build long lasting client relationships over the phone.
  • BA/BS Degree or equivalent education and/or experience
  • 2-3 years of experience in customer service and sales positions.
  • Bilingual English/Spanish fluency required.
  • Excellent phones skills.
  • Thrives in a fast-paced, high volume work environment.
  • Intermediate experience in MS Excel and MS Word.
  • Experience in pharmaceutical or health care industries preferred.
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