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Financial Counselor

Location: Toledo, OH, United States
Job # 11220215
Date Posted: 07-30-2018
Title: Financial Counselor
Toledo, OH 43614
2 month contract, potential for extension/conversion
M-F, 8am-5pm
Pay: $16.25
Standard Background Check + (Drug Screen + TB Test + Flu shot + MMR Vaccine or titers + VZW vaccine or titers)
Interview Process:  Onsite Interview -->Decision
Targeted Start: ASAP
 
Overview
The Financial Counselor represents the Hospital in financial matters pertaining to obtaining payment on patient accounts during pre-admission and inpatient phases of the patient's visit. Acts as intermediary with Admitting, Business Office, patients and family members while the patient is hospitalized.
 
This role will be working directly with patients in the Emergency Department. An assertive personality and attitude will be important.  The candidates need to be comfortable (not be afraid or timid) when asking a patient for payment.  This attribute will need to be balanced with a courteous and customer service orientation.

Responsibilities:
  • Collection of Co-Pays and Deductibles
  • Coordination with Outside Services
  • Management of HCAP Applications
  • Analysis of Patient Financial Status and Counseling
 
Requirements
  • Must have good communication skills
  • Must be willing to ask for payment
  • Excellent customer service skills
  • Minimum 1 year experience in Collection
  • Demonstrated knowledge of medical terminology
  • May be helpful if they have experience in a hospital setting, but not essential
  • Must be able to perform basic mathematical calculations.
  • Associate's degree in Business preferred

Please email your resume for immediate consideration. 
 
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