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Inbound Call Center Specialist **Military Veterans highly desired**

Location: San Diego, CA, United States
Job # 11251274
Date Posted: 08-08-2018
Inbound Call Center Specialist- San Diego
Direct Hire position
Top of the Line Benefits-100% Medical Dental, Vision Coverage
**Military Veterans highly desired**

We are looking for problem-solvers who can work independently and utilize strong listening, speaking and decision-making skills. Must be able to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds are also important.  Flexible shifts are scheduled based on operational needs and may include weekend hours.

Job Duties:
  • Adapting to the changing needs of customers
  • Providing excellent customer service
  • Applying innovative solutions to various types of complaints and concerns
  • Maintaining a professional attitude in challenging situations
  • Respond to emergency request
  • Strong analytical skills; ability to comprehend and explain concepts
  • Be results-driven and respond positively to feedback
  • Knowledge of Microsoft Word, Windows, and other basic computer programs
  • Ability to multi-task
  • Bilingual (Spanish/English) highly desired
  • **Military Veterans highly desired**
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