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Quality Assurance Specialist

Location: Weston, FL, United States
Job # 11277074
Date Posted: 08-17-2018
Quality Assurance Specialist (2)
Weston, FL 33326
5-month contract, potential to convert
Schedule: M-F, 8am-5pm
Pay: $10.25
Interview Process: Onsite Interview à Decision
Standard Background Check + 10-panel Drug Screen
Start Date: ASAP
 
Our client, an industry-leading healthcare information technology company, is seeking a Quality Assurance Specialist for their Weston, FL location.  The ideal Quality Assurance Specialist will be responsible for the implementation of Mail Audit procedures to ensure compliance and product quality.  If you are skilled at increasing efficiencies, reducing errors, streamlining processes, and controlling elements of risk, we’d love to hear from you!
 
Responsibilities:
  • Manage and monitor all the outgoing mail produced from the Eligibility and Enrollment- Outreach Department.
  • Monitor all Federal Express and locally printed packets.
  • Monitor all outgoing mail produced by the Medicaid/Cares Advocate Team
  • Conduct sample audits of packets produced by various Eligibility and Enrollment teams.
  • Complete audits on outreach proofs and other special projects.
  • Complete audits on all external reporting that contain protect health information.
  • Make recommendations for improvements in service delivery.
  • Ability to create new improvements to QA mail audit processes.
  • Control risk-related issues as they arise.
  • Use technology to prepare and enhance reports that represent data.
  • Complete indexing by using the New York Edit Indexing for all NYC cases.
Qualifications:
  • High School diploma or equivalent.
  • Previous data entry experience.
  • Proficient computer skills.
  • Outstanding oral and written communication skills.
  • Strong with analytics and data.
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