back Back to Jobs

French Bilingual Customer Service Representative (Call Center)

Location: Chino, CA, United States
Job # 11302712
Date Posted: 08-27-2018
Title: French Bilingual Customer Service Representative (Call Center)
Location: Chino, CA
Pay Rate: $17 per hour

Our client, a leading global producer of gas and charcoal grills and accessories, is seeking a French Bilingual Customer Service Representative to join their team. The ideal French Bilingual Customer Service Representative will love interacting with people, provide excellent customer service, and have strong communication skills. 

Responsibilities
  • Easily handle high volume telephone and email inquiries.
  • Solve open issues by identifying customer’s needs through questions.
  • Assist with resolving technical issues with troubleshooting.
  • Data entry into CRM and internal systems.
  • Consistently increase the amount of knowledge through the technical team and training sessions.
  • Provide feedback on newly discovered problems and suggestions on client’s grill models.
Qualifications
  • High School Diploma or equivalent education level.
  • Must be able to speak, write, and read French fluently.
  • Must have at least 6 months Call Center experience
  • Excellent telephone etiquette and can complete the calls professionally.
  • Able to handle pressure and difficult claimants in professional and effective way.
  • Detail-oriented, organized and multi-tasking.
this job portal is powered by CATS