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Customer Service Representative

Location: Tullahoma, TN, United States
Job # 11417648
Date Posted: 09-26-2018
Title: Customer Service Representative
Location: Tullahoma, Tennessee
Salary: $11.50 Hour + Medical/Dental/Vision/Benefit package
Long term contract/potential for permanent

As a CUSTOMER SERVICE REPRESENTATIVE you will be providing excellent service to customers and assisting in resolving account matters. This position typically works under close supervision and direction

ROLE RESPONSIBILITY:
  • Answers all incoming fare media phone calls from customers
  • Processes all fax and email inquires.
  • Performs all assigned tasks as quickly and accurately as possible.
  • Follows all established policies, procedures and written/verbal instructions.
  • Answers all inquiries related to fare media.
  • Processes all faxes and email inquires.
  • Initiates outbound call as needed. 
 
QUALIFICATIONS:
  • HS Diploma or equivalent 
  • 2yrs experience in a Customer Service and or Call Center required.
  • Ability to type 40 plus word per minute (WPM).
  • Proficient in Microsoft Office.
  • Able to work and respond in a high-volume situation.
  • Must be a good team player, possess a positive attitude and excel in a fast-paced environment.
  • Willing to work extended hours.
  • Requires excellent phone skills and able to provide superior customer service
 
POSITION OFFERS:
  • Full-time hours (Call Center hours of operation : Monday-Friday 6am-8pm and Sat 8:30am-5pm)
  • $11.50 Hour. Weekly pay!
  • Medical/Dental/Vision
  • Opportunity to work in a fun and fast-paced environment.
  • Long term contract that can possibly lead to a permanent position.
 
If you have the qualifications and are interested, please submit your resume!
 
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