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Traveling Field Applications Scientist (Flow Cytometry)

Location: San Francisco, CA, United States
Job # 11420012
Date Posted: 09-27-2018
Traveling Field Applications Scientist (Flow Cytometry)
San Francisco, CA 95131
Salary Rate: $100,000/yr
Direct Hire Role
About Company and Opportunity:
Our client's mission is to facilitate breakthrough biomedical discoveries by making cell analysis and sorting technology more portable, affordable, and easier to use. We use microfluidics to make flow cytometers that enable biomedical scientists to analyze and sort cells required for drug discovery, diagnostics, or basic research. Our game changing technology offers unique solutions to barriers imposed by current state of the art flow cytometers. We use microfluidics with an integrated sorting system that immensely simplifies the process of analyzing and sorting distinct populations of cells from a heterogeneous population.

This is a permanent opportunity to grow with a fast paced start-up biotech company including benefits, stock options, PTO, and retirement plans. You will be a major contributor to our organization and expand our reach to the northwestern regions of the United States.
Essential Job Duties:
We are seeking the right individual to partner with us to bring training and support to both new and prospective customers. If you enjoy bringing new technologies to market, embrace challenge, and are capable of fitting in a flexible and multidisciplinary environment, then this position IS FOR YOU. The successful applicant will provide complex applications support, troubleshooting and diagnosis on all of our systems in life science research settings. The Field Applications Scientist will be responsible to provide operator training on instruments and teaching customers how to develop their own assays using the Wolf system. This position also has a pre-sales function and works closely as a partner with the sales and marketing team.
  • Perform demos of the company's WOLF cell sorter to potential customers.
  • Provide comprehensive technical training and support for NanoCellect Wolf technology, including hands-on lab and software demos and training.
  • Provide ongoing support and troubleshooting for customers in person, and via phone, email, and web
  • Provide pre and post sales technical and scientific presentations, to small groups and large audiences on the use of Wolf technology
  • Carry out laboratory projects that include customer demonstrations, proof of principle experiments, and new product evaluations/testing
  • Participate in new product development projects as a representative of the commercial and technical support teams
  • Serve as voice of the customer to product management for product improvements and new applications
  • Develop and implement training plans and course modules
  • Assist in the creation and review of technical materials including manuals, application notes, and presentations
  • Create and maintain customer contact and support related information in the company enterprise database
Essential Requirements / Training:
  • Ph.D. in Biology related field (or BS/MS with equivalent experience) and strong background working in Cell Analysis is required
  • 3-5 years of hands-on laboratory experience in Cell Analysis, protein biochemistry, Immunology, drug discovery/molecular pharmacology, or related field is required.
  • Experience with Flow Cytometry, FACS and Cell Sorting, and hands-on analysis of data from complex systems is preferred
  • Strong communication skills and experience delivering scientific presentations
  • Skilled in troubleshooting software, instrumentation, applications, and analysis of data from cell sorters and flow cytometers.
  • Independent thinker with excellent problem solving and interpersonal skills
  • Commitment to excellence in customer service
  • Excellent organizational skills and technical writing ability
  • Ability to travel 50% of the time
If qualified, please apply with your resume in PDF or Word format. #DI
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