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Onsite VMS/MSP Program Manager

Location: Santa Monica, CA, United States
Job # 11751283
Date Posted: 12-24-2018
TITLE: Onsite VMS/MSP Program Manager - Santa Monica, CA
SCHEDULE: Monday-Friday, 40-hours per week           
CATEGORY: Full-time position
REPORTS TO: Director of Client Relations
Voted Best Places to Work for six years in a row, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.

We are seeking a VMS/MSP Program Manager to join our dynamic company. You will provide day-to-day support to your assigned Client, Staffing Partners, as well as the Contingent Worker population as part of the Client Relations team.
This position requires frequent problem solving to find positive, out-of-the-box solutions. This applicant seeks out opportunities to assist the Client with a variety of VMS/MSP solutions. The applicant must have excellent verbal and written customer service skills and is open for a fun, but professional, environment. In addition, the applicant should be able to work effectively under pressure while remaining calm. This person truly enjoys a challenge!

  • Responsible for the day-to-day delivery of TargetCW’s services to the Client with a primary focus on effectively managing Client’s specific needs relating to the VMS/MSP Program
  • Serve as the single point of contact between Clients and Staffing Partners
  • On-site presence at Client location full time
  • Oversee the full employee life-cycle, including onboardings, offboardings and setup of Staffing Partner profiles and their workers, when applicable
  • Manage the full life-cycle recruitment process for temporary and direct hire requisitions for Client nationwide. Includes, but is not limited to:
    • Conduct intake calls with Client hiring manager to identify staffing needs and ideal candidate; draft job requisition and distribute to appropriate Staffing Partners
    • Review candidate submittals and present to Client hiring manager; coordinate requested interviews and conducts follow-ups, as needed
    • Facilitate job offers with Staffing Partners of selected candidates and manage compliance during onboarding process
    • Coordinate candidate’s first day details
    • Track, update and close out open requisitions in StaffingNation and Client’s selected tools
  • Oversee payroll and compliance requirements for TargetCW Contingent Workforce population and timekeeping for MSP workforce
  • Assist workers with day-to-day inquiries that include, but are not limited to: timekeeping, payroll, taxes, etc.
  • Create ad hoc reports for Client
  • Develop, maintain and strengthen Client and Staffing Partner relationships
  • Support Client and Staffing Partners with specific questions and/or needs with regard to their temporary workers
  • Perform other job-related projects/duties as assigned
  • VMS/MSP and/or Human Resources background desired
  • 3+ years’ experience working in a professional environment
  • The ability to multitask within multiple software systems
  • Travel to and from San Diego location at least once a quarter for onsite training
  • Self-motivated individual who can identify and resolve situations with limited guidance
  • Established level of professionalism to maintain the integrity of confidential information included in hiring processes and other human resources-related issues or projects
  • Ability to work well and excel in a team environment
  • Flexibility to shift priorities as needed to service Client
  • Demonstrated integrity, dependability, diplomacy and resourcefulness with a strong work ethic
  • Computer skills include proficiency with Microsoft Office (Word, Excel, etc.) and HRIS systems
  • The ability to effectively interact with individuals of diverse backgrounds and different levels of experience
This position offers full-time benefits, including a comprehensive benefits package. This position provides opportunity for growth. Salary will be commensurate with education and experience.
Visit to submit your resume and learn more about our team! Want to learn more about what makes us unique? Click here
TargetCW is an equal opportunity employer. We do not discriminate on the basis of age, ethnicity, gender, nationality, religious belief or sexual orientation.
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