Title: Post Payment Contractor
Location: Plano, TX 75024
Start Date: ASAP
Our client, an industry-leading healthcare information technology company, is seeking a Post Payment Contractor
for their Plano, TX location. The ideal Post Payment Contractor
will have exceptional attention to detail, Microsoft Excel knowledge, and experience with Explanation of Benefits.
- Complete data entry from Explanation of Benefits (EOB).
- Post payments from Explanation of Benefits (EOB).
- Answer patient inquiry calls and correspondence in a professional way, resolving any issues or concerns patients may be experiencing.
- Contact insurance carriers, patients and other facilities to get maximum payment on accounts and identify issues or changes to achieve client profitability.
- Adhere to Quality Assurance Standards and HIPAA.
- Answer complex phone calls regarding patient accounts and insurance inquiries.
- Minimum high school diploma or equivalent.
- Data Entry Experience
- Proficient in Microsoft Excel
- Previous healthcare experience.
- Ability to read an EOB
- Excellent phone customer service experience