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Implementation Analyst

Donelson, TN
Implementation Analyst
Donelson, TN 37214
$25 per hour
9 Month Contract

As the Implementation Analyst is to facilitate the deployment of new business functions across the organization. Responsibilities include performing a lot of testing, documentation and training duties. 

  • Deliver professional and timely client communications regarding current implementation/support cases.
  • Thoroughly track, organize and document all product and support related activities.
  • Develop and maintain a full understanding of products and services and stay abreast of relevant industry trends and best practices.
  • Assist in the development and implementation of moderately complex new products and services for clients.
  • Create and maintain effective professional relationships with staff members and departmental heads to coordinate and produce data for pre-implementation validation.
  • Manage assigned migration projects and deliver tasks in accordance with established objectives
  • Bachelor’s degree with a preference for Management Information Systems, Finance, Accounting or Business Administration
  • 2-4 years of experience required. Experience working within the Financial industry is beneficial.
  • Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
  • Expert ability to work independently and manage one’s time.
  • Expert ability to keep information organized and confidential.
  • Expert ability in event planning, budgeting, etc.
  • Expert leadership and mentoring skills necessary to provide support and constructive performance feedback.
  • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
  • Working knowledge with data migrations and network connectivity (servers)
  • Excellent customer service and interpersonal skills
  • Communicate effectively with customers and internal business partners
Please submit your resume for consideration.
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