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Product Specialist

Fairhaven, MA
 
Title: Product Specialist

Product Specialists conduct consumer events by expertly fitting dedicated golfers and representing the Titleist brand. Product Specialist’s efforts directly influence the consumer experience for tens of thousands of consumers each year who visit Club Fitting Events, Titleist Thursdays and Demo Days.

Responsibilities:
Delivers industry-leading fitting recommendations, product knowledge and customer service to enhance golfers’ performance and increase their loyalty to our brand.
Duties include but are not limited to:
  • Conducts 75-100 fitting and trial events during the golf season, primarily on Wednesdays-Saturdays
  • Events vary from five to eight hours long and consist of Titleist Thursdays, Club Fitting Days, Demo Days, Tournaments and similar events
  • Conduct event logistics such as planning event schedule, pre-event calls to consumers, entering information in online databases, and sharing recommended equipment specs with consumers
 
Skills and Qualifications:
  • Expert club fitter
  • Exceptional customer service skills
  • Superior product knowledge with the ability to present effectively to consumers
  • Comfortable using technology such as TrackMan and mobile apps
  • Extremely reliable and dependable with high attention to detail
 
Physical Requirements/Environmental Factors:
  • Have reliable transportation of sufficient size to transport all the necessary fitting and display tools to events
  • Able to lift golf bags and associated other equipment (30 lbs) multiple times/day
  • Able to stand for extended periods of time (5-8 hours per day) outside year-round
 
REQUIRED EDUCATION:
High school or equivalent
 
REQUIRED LICENSE or CERTIFICATION:
Driver's License
Social Security Card
 
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